1.DO NOT get into an unmarked saloon car that has pulled up at the kerb and asked if you require transport.
2. DO NOT attempt to flag down a licensed private hire car (one without an illuminated ‘taxi’ sign) on the street - the driver is not legally allowed to transport you and you will not be insured.
3. Before you get in, check the vehicle has a council license plate (usually fixed to the rear of the car) permitting the vehicle to be used for that purpose. Remember to write the number down.
4. If possible, go to a designated taxi rank or hail a licensed hackney carriage from the street.
5. If there is no nearby rank and no available taxis, pre-book your journey with a licensed private hire company, giving your name, pick-up point and destination, and ask for a booking reference.
6. If you’re booking a vehicle to collect you from a public venue, wait for the driver to come and find you.
7. Check the driver has your name and/or booking reference and destination when he arrives. Verify that the phone number on his vehicle matches the one you dialed and that the driver has official identification with his photograph on it.
8. DO NOT sit in the front with the driver - sit directly behind him and have your mobile phone with you. If you have a problem with the driver of a hackney carriage or private hire vehicle, make a note of the registration number and report it to the Police
9. If you feel uneasy, ask to be let out in a well-lit area where there are plenty of people.
10. If for any reason you feel unsure - DO NOT get into the vehicle.